CHIC CHARADE STORE POLICY
Welcome to Chic Charade! We keep it real, bold, and hassle-free. Please take a quick peek at our store policies before you shop so we can keep your experience smooth and savage.
1.SHIPPING
All products are made-to-order and printed by our trusted partner, Printful.Fulfillment time: 2–7 business days before shipping.Shipping time varies by your location — expect tracking info soon after dispatch.We’re not responsible for customs or import taxes.
2. Order Cancellations
Orders can be canceled within 2 hours of purchase. After that, production kicks off, and cancellation is no longer possible.
3. Returns & Exchanges
We do not accept returns or exchanges for change of mind, wrong size, or wrong order.If your item arrives damaged or defective, contact us within 30 days with photos.We’ll work with Printful to replace your damaged item — no extra cost.Return shipments for damaged goods should be sent to Printful’s facility (address provided upon claim approval).
4. Custom Orders
Got a savage custom idea? Reach out via our custom order form or social media.We’ll review your design carefully and get back to you.Custom orders are final sale — no returns or refunds unless there’s a production error.
5. Privacy
We respect your privacy. Your info is used solely to fulfill your order and enhance your shopping experience.We never sell your info to third parties.
6. Customer Support
Questions? Hit us up at chiccharade2@gmail.com or connect with us through social medias .We aim to respond within 24–48 hours.
Thanks for choosing Chic Charade — where style meets attitude and quality never quits.